Ever felt like your service quality dips as your business grows?
It’s a common struggle for founders who start strong but falter during scaling.
Maintaining service quality during growth is crucial.
- Founders often keep processes and SOPs in their heads.
- Scaling requires clear communication of these standards.
- Without it, the team can’t deliver the same value to clients.
So, how can you ensure consistent service quality?
- Document your processes and SOPs.
- Share the purpose and vision behind these processes.
- Regularly train your team on these standards.
By doing this, you can maintain high service quality even as you grow. 🌟