Studio93

Studio 93 is a dynamic company with a cutting-edge fitness app called Reset. With a team of 32-33 employees spread across two countries, they faced significant operational challenges. Their organizational structure included multiple functional departments: development, product, support operations, marketing, HR, accounting, and admin.

Despite their diverse and skilled team, Studio 93 struggled with a lack of transparency and communication across departments. The key issues included:

• Disjointed Departments: Team leaders and departments were siloed, lacking awareness of each other’s activities and capacities.
• Communication Bottlenecks: Frequent miscommunication and delays in project updates due to the absence of centralized information.
• Interdependent Teams: Critical departments like development, creative, and support had interdependent tasks that were not well-coordinated.
• Lack of Reporting and Dashboards: The CEO had no straightforward way to monitor team activities, resulting in inefficiencies and missed opportunities for improvement.

Our first step was to conduct comprehensive interviews with all team leaders to understand their specific challenges and requirements. Through these interviews, we identified the core issues and potential solutions tailored to each department’s needs. We then performed a detailed analysis of their existing processes and tools.

Based on our findings, we proposed a multi-faceted solution to address Studio 93’s challenges and enhance their operational efficiency. The key components of our proposed solution were:

1. Process Optimization

We identified and tweaked existing processes to improve information flow and inter-departmental collaboration. This included streamlining workflows to eliminate redundant steps and ensuring that each department’s tasks were clearly defined and aligned with overall company objectives.

2. Standardizing Departments

We developed standardized procedures and guidelines for each department, promoting consistency and efficiency. This standardization helped in setting clear expectations and performance benchmarks across the company.

3. Introduction of Forms

We introduced forms within ClickUp to gather the right information from the outset. These forms ensured that all necessary details were captured at the beginning of each project or task, reducing the need for back-and-forth communication and minimizing delays.

4. New System Architecture

We designed a comprehensive system architecture within ClickUp to centralize and streamline operations. This architecture provided a clear structure for managing projects, tasks, and communications, ensuring that all teams were on the same page.

5. Custom Views

We created custom views tailored to the needs of different departments and team leaders. These views provided each team with a clear, focused perspective on their tasks and priorities, facilitating better management and decision-making.

6. Creation of Dashboards

We developed comprehensive dashboards to provide real-time visibility into project statuses and team performance. These dashboards allowed the CEO and team leaders to monitor progress, identify bottlenecks, and make informed decisions quickly.

7. Automations

We implemented automations to minimize manual tasks and reduce errors. Automated workflows ensured that tasks were assigned, tracked, and completed efficiently, with minimal human intervention.

8. Automatic Reminders

We set up automatic reminders to ensure that tasks and deadlines were met promptly. These reminders helped keep projects on track and prevented important activities from falling through the cracks.

9. Email & Slack Integration

We integrated ClickUp with Email and Slack to streamline communication and ensure that all project-related discussions were centralized. This integration reduced the need for switching between tools and ensured that all relevant information was easily accessible.

We designed an architecture within ClickUp to streamline their operations:

• Custom Workflows: Created tailored workflows for each department, ensuring seamless inter-departmental collaboration.
• Automations: Set up automations to minimize manual tasks and reduce errors.
• Dashboards and Reporting: Developed comprehensive dashboards for real-time visibility into project statuses and team performance.

After the initial implementation, we conducted sequential demos with Studio 93’s teams to refine the system based on their feedback. This iterative process ensured the solution was perfectly aligned with their needs.

The implementation of our solution resulted in significant improvements:

• Time Savings: Studio 93 saved over 40 hours per campaign, equating to a reduction of 1.5 to 2 months in campaign durations.
• Enhanced Transparency: The new system fostered a culture of transparency, with all team members feeling more integrated and informed.
• Operational Efficiency: The streamlined processes and centralized tool significantly increased the company’s overall efficiency.

Our partnership with Studio 93 not only resolved their operational challenges but also positioned them for future growth and success. The relationship remains strong, with ongoing support and training to ensure continued efficiency and innovation.

This case study demonstrates the transformative impact of our tailored solutions at Unify Workflows. By addressing specific client needs and leveraging the right tools, we enable our clients to achieve their operational goals and thrive in their respective industries.

At Unify Workflows, we specialize in increasing operational efficiency for remote service brands. Our approach is rooted in three core pillars: process, technology, and teams. We map out our clients’ processes, identify gaps, implement solutions in their chosen tools, and train their teams to sustain these changes. Our methodology is based on lean thinking, tailored specifically for remote service businesses.

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