Operations isn't just automations

In the world of business, processes are everywhere. They transform inputs into outputs, are like the backbone, silently supporting every operation.

But not all processes are the same.

Some are as straightforward as following a recipe, while others are as unpredictable as raising a child.

Let’s explore the three types of processes: simple, complicated, and complex.

1. For simple processes, think of them as recipes.

    • They are like baking a cake from a mix.
    • You can follow a tested recipe for consistent results.
    • Master basic techniques for success. 
    • Ensure easy replication and standardization. 

➡️ Once you identify simple processes, use these strategies to increase productivity:

    • Create tasks and checklists to ensure consistency.
    • Develop standard operating procedures (SOPs) for easy replication.
    • Test and refine these processes for reliable outcomes.

2. For Complicated Processes, think of them as sending a rocket to the moon.

  • These usually involve multiple teams and expertise. 
  • Require coordination and timing.
  • Parts of them could be broken down into simple processes.
  • Success increases with experience but isn’t guaranteed. 

➡️ The strategies to handle complicated processes are:

  • Establish standards and protocols to guide teams.
  • Foster collaboration among experts to tackle challenges.
  • Embrace flexibility to adapt to unforeseen issues.

3. Complex processes, like raising a child, need a more nuanced strategy.

  • Each situation is unique and unpredictable.
  • Expertise helps but doesn’t assure success. 
  • Understanding individuality is key. 

➡️ The strategies to handle complex processes are:

  • Build a knowledge base to capture insights and experiences.
  • Encourage knowledge sharing to enhance understanding.
  • Accept that uncertainty is part of the journey.

By understanding and addressing these processes, businesses can achieve more with less efforts.

Let’s take action and improve our daily operations for better results!

(Protip: Start with simple processes to get in the groove.)

Share your success stories with others! ♻️