Ever felt like standardization is just about creating carbon copies?
Think again! Standardization is about delivering high-quality services consistently.
It’s not about giving everyone the same thing. It’s about meeting a particular standard.
Standardization:
- Ensures consistent quality
- Builds client trust
- Streamlines processes
But before you begin standardizing your processes, do the following:
- Standardize the standardization process
- Standardize communication
- Standardize decision-making
Remember, standardization is your key to consistent, high-quality service delivery.